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Practice Team

Practice Management

The Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.

  • Marion (f)
    Practice Manager
    Monday – Thursday, 8am – 3pm

  • Caron (f)
    Assistant Practice Manager
    Tuesday – Friday, 9am – 4pm

Administration

  • Hollie (f)
    Admin Assistant
    Monday 8am – 4.30pm
    Tuesday 8am – 5pm
    Wednesday 8am – 12pm
    Thursday 8am – 5pm
    Friday 7am – 2.30pm
  • Sasha (f)
    Admin Assistant + (Reception Cover When Required)
    Monday – Friday 8.30am – 2.30pm

Reception/Secretarial Staff

We also have a great team of 9 receptionists who all work various shifts who are always happy to help you! Reception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.

Secretaries

  • Emma
    Practice Secretary
    Monday 9am-3pm
    Tues-Weds 9am – 4pm
    Friday 9am – 5pm

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.