Noticeboard

FOR ALL COVID/FLU VACCINATION INFO PLEASE SEE THE TAB AT THE TOP OF THE PAGE

Face to face appointments

Please inform reception when booking if you require a face to face or telephone appointment.

   

Covid19 Symptoms

Please do not attend the surgery if you have any Covid19 symptoms

 

Text Messaging

We use a text messaging service called Accurx. This will be used in future for vaccination bookings, Asthma questionnaires, Collecting other data to add onto your clinical system. The text will come from "GWS" if you have any queries please call us on 0203 770 6071 and we will be happy to help you with anything.  Text reminders are now turned on for appointments.

 

Cancelling appointments

Please can you contact us on 0203 770 6071 to cancel any appointments you cannot make as we can give this appointment to another patient. We have a voicemail specifically for this so you do not need to hold.

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine

cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.


 

To pursue a complaint please contact Marion Gower The Practice Manager at Surgery's telephone

number, who will deal with your concerns appropriately.

Further written information is available regarding the complaints procedure in the link below 

 

complaints procedure



 
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