Noticeboard

FOR ALL COVID/FLU VACCINATION INFO PLEASE SEE THE TAB AT THE TOP OF THE PAGE

Nurse Julie wins award!

All the staff are extremely proud of Julie Walker who today has won the award for "Nurse of the year" in Sutton. She is a credit to our surgery and we are very lucky to have her as part of our team! 

Physician Assosciate Ruari Blake

Unfortunately Ruari will be leaving our practice on 14/6/22 we wish him the best of luck in his new job and we are sure the staff and patients will miss him greatly. We will be employing a new staff member in due course.

CQC Visit:

We will be due another CQC visit in May 2022, please see the panel underneath under the heading "CQC inspections" if you would like to provide any feedback/reviews on your care

Free NHS Health Check:

Are you aged between 40 and 74 and have no long term health conditions? You could be eligible for a free NHS health check. Please call us on 0203 770 6071 for more details.

Physio:

Unfortunately Isabelle will not be working for a few months but we have a new physiotherapist called Barry working every Thursday. Please call us if you feel like you need to see the physiotherapist.

Health Coach:

We now have Anthea working with us who is a Health Coach. She can deal with issues such as weight management, exercise advice and general lifestyle changes. 

Face to face appointments:

Please inform reception when booking if you require a face to face or telephone appointment.

   

Covid 19 Symptoms:

Please do not attend the surgery if you have any Covid19 symptoms

 

Text Messaging:

We use a text messaging service called Accurx. This will be used in future for vaccination bookings, Asthma questionnaires, Collecting other data to add onto your clinical system. The text will come from "GWS" if you have any queries please call us on 0203 770 6071 and we will be happy to help you with anything.  Text reminders are now turned on for appointments.

 

Cancelling appointments:

Please can you contact us on 0203 770 6071 to cancel any appointments you cannot make as we can give this appointment to another patient. We have a voicemail specifically for this so you do not need to hold.

Appointments

All our routine appointments are for 10 minutes, and for one person only, if you think you may need more time or you have more than one problem to discuss with the doctor please mention this to the receptionist at the time of making your appointment. They can then give you a longer amount of time with the doctor.
pen12The surgery runs an appointment system. Each consultation will take a different amount of time so the time you are given is a guide only. We cannot guarantee you will be seen exactly on time
We are also on call for emergencies during surgery hours so please be understanding if you are delayed. If you are unable to wait please inform the receptionist and make another appointment. We apologise for any inconvenience that a delay may cause you.
If you are unable to keep an appointment please ensure that you telephone the surgery to cancel as this appointment can be given to somebody else

 

 
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